Stay Safe, Stay Healthy

We understand the growing concern surrounding COVID-19 and Spring Hill has been keeping a close eye on the COVID-19 pandemic as it is ever changing. Please rest assured our number one priority is the health, safety and well-being of our guests and staff members at Spring Hill. 

Spring Hill is committed to giving you our 5 Star Service while focusing on increasing our sanitation and distancing, following all Alberta Health Services guidelines and working closely with our local health inspector. 

As well, we have adapted our cancellation policy to make it more convenient during these challenging times. Spring Hill has waived the cancellation fee and decreased the cancellation period from 48 hours to 24 hours. This policy will be reassessed as the COVID-19 situation continues to evolve.

We are encouraging our guests to make their reservations through our online system at this time, trying to limit contact.

We ask for all guests to abstain from visiting Spring Hill RV Park if: 

  • you have come into close contact with someone diagnosed with COVID-19 within the last 14 days.
  • or are feeling any symptoms of the flu, which include but are not limited to, fever, shortness of breath or cough.

For your safety Spring Hill has put into effect the following guidelines:

  • Visitors are permitted outside in campsites however social distancing(2 meter rule) must be adhered to.
  • Walking or dog walking must always follow social distancing guidelines in the park (2 meter rule).
  • We ask that all of our guests follow AHS recommendations. Wash your hands frequently, avoid touching your face, use hand sanitizer and always keep 2 meters apart. 
  • Face coverings are required in all of our indoor facilities including washroom/shower facilities, laundry facility and admin office.

As a family operated business for over 15 years, our hearts go out to all families and those affected by this unprecedented event. If we can make your stay more comfortable and help whenever possible, please let our staff know. We thank you for your continued support and trust Spring Hill will be in your future RV plans.


The Spring Hill Team

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